Sur Mesure Events Privacy Policy
Last Updated: January 1, 2026

Introduction
Welcome to Sur Mesure Events (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our wedding planning services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect
Personal Information You Provide
When you interact with our website or services, we may collect the following personal information:
Contact Information:

Name
Email address
Phone number
Mailing address

Wedding Planning Information:

Wedding date and venue preferences
Budget information
Guest count estimates
Style preferences and vision details
Partner/fiancé information

Communication Records:

Consultation notes
Email correspondence
Text messages
Phone call records related to your wedding planning

Payment Information:

Billing address
Payment method details (processed securely through third-party payment processors)

Information Automatically Collected
When you visit our website, we may automatically collect:
Technical Information:

IP address
Browser type and version
Device information
Operating system
Referring website addresses
Pages viewed and time spent on pages
Date and time of visits

Cookies and Tracking Technologies:

We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic

How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services:

Schedule and conduct consultations
Plan and coordinate your wedding
Communicate with you about your event
Coordinate with vendors on your behalf
Provide customer support

To Improve Our Business:

Analyze website usage and improve our online presence
Develop new services and offerings
Understand client preferences and trends
Send you relevant wedding planning tips and information (with your consent)

For Marketing Purposes:

Send newsletters and promotional materials (only if you opt-in)
Share wedding inspiration and planning resources
Announce new services or special offers

Legal and Administrative:

Comply with legal obligations
Enforce our terms and conditions
Protect our rights and the rights of others
Respond to legal requests and prevent fraud

How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:
With Your Consent:

We will share your information with third parties when you explicitly authorize us to do so

Service Providers:

Wedding vendors (venues, caterers, florists, photographers, etc.) as necessary to coordinate your event
Payment processors for billing purposes
Email service providers for communications
Website hosting and analytics providers

Legal Requirements:

When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of our clients or others
In connection with the investigation of fraud or other illegal activity

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure website connections (SSL encryption)
Restricted access to personal information
Regular security assessments
Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications at any time
Portability: Request a copy of your information in a portable format
Object: Object to certain processing of your information
To exercise any of these rights, please contact us using the information provided below.

Marketing Communications
If you opt-in to receive our marketing communications, we may send you:

Wedding planning tips and inspiration
Newsletter updates
Information about our services
Special offers and promotions

You can opt-out at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us directly at hello@surmesureevents.com

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

Remember your preferences
Understand how you use our website
Improve website functionality
Analyze traffic and user behavior

You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Third-Party Links
Our website may contain links to third-party websites (such as vendor websites, social media platforms, or wedding resources). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Social Media
We maintain a presence on social media platforms including Instagram, Facebook, and Pinterest. When you interact with us on social media:

Your interactions are governed by the privacy policies of those platforms
We may share wedding photos and testimonials (with client permission)
Comments and messages may be visible to others depending on platform settings

With your explicit written consent, we may:

Share photos from your wedding on our website and social media
Use testimonials in our marketing materials
Feature your wedding in our portfolio

Data Retention
We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

After your wedding, we typically retain your information for:

Active client records: Up to 5 years for reference and potential future services
Financial records: 7 years for tax and accounting purposes
Marketing materials: Indefinitely (with your consent) for portfolio and promotional use

You may request deletion of your information at any time by contacting us.

Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect and how it’s used
Right to delete personal information (with certain exceptions)
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@surmesureevents.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

We will update the “Last Updated” date at the top of this policy
Significant changes will be communicated via email or website notice
Your continued use of our services after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Sur Mesure Events

Response Time: We will respond to privacy inquiries within 5 days.